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Our Services
One platform for monitoring, alerting, ticketing, billing, and AI-powered automation. No more context-switching between a dozen tools.
Full visibility into every device, everywhere.
Deploy our lightweight Go-based agent to any Windows, macOS, or Linux machine and get instant, real-time visibility into CPU, memory, disk, network, and process activity. Historical data powers trend analysis and capacity planning.
Know about issues before your clients do.
Define alert rules and health checks on any metric threshold. Route alerts to the right team via email, Slack, Microsoft Teams, Discord, PagerDuty, SMS, or webhooks — and trigger remediation automatically.
Your IT assistant — ask questions, get answers, triage faster.
NinjaIT's AI Copilot is a conversational assistant for your fleet. Ask about devices, alerts, and tickets in plain language, get suggested fixes, and let AI triage incoming tickets — while rule-based auto-remediation handles the routine fixes.
Ticketing, SLA management, and time tracking — unified.
A built-in PSA that keeps your team organized and your clients happy. Create tickets manually or automatically from alert triggers, assign them to technicians, track SLA compliance, and generate detailed reports.
From monitoring to invoice, fully automated.
Turn your monitoring data into revenue. NinjaIT automatically calculates billable time, generates invoices based on managed device counts or time entries, and collects payment online.
Stay patched. Stay compliant. Stay protected.
Patch management across your entire fleet with configurable maintenance windows. Vulnerability scanning, compliance reporting, and audit trails that keep your clients and your auditors happy.
Connect everything. Automate across your stack.
NinjaIT plays well with the tools you already depend on. A growing set of pre-built connectors for chat, on-call, and IT documentation tools — plus webhooks and a REST API for custom workflows.
Monitoring, ticketing, billing, and automation in one platform. Start your free 14-day trial — no credit card required.