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Pricing
Start with a free 14-day trial on any plan. No credit card required.
Starter
For freelancers and small IT shops managing up to 100 devices.
Professional
For growing MSPs managing multiple clients and up to 1,000 devices.
Business
For established MSPs and IT departments needing full automation.
Enterprise
For large enterprises and service providers with 5,000+ devices.
| Feature | Starter | Professional | Business | Enterprise |
|---|---|---|---|---|
| Monitored devices | 100 | 1,000 | 5,000 | Unlimited |
| Team members | 2 | 10 | Unlimited | Unlimited |
| Metric history | 30 days | 90 days | 1 year | Custom |
| Real-time monitoring | ||||
| Patch management | OS patches | With approvals | With approvals | With approvals |
| Remote access | Terminal | Desktop + Terminal | Desktop + Terminal | Desktop + Terminal |
| Scripting & automation | Advanced | Advanced | ||
| AI Copilot assistant + ticket triage | ||||
| Auto-remediation rules | ||||
| PSA (ticketing + SLA tracking) | Full | Full | ||
| Billing automation | ||||
| Slack, Teams & PagerDuty alerting | ||||
| White-label portal | ||||
| Single sign-on (OIDC) | ||||
| API access | ||||
| Support | Community + Email | Email + Chat | Priority | Dedicated contact |
Not included in any plan today. We’ll add them to the table above once they ship.
Large fleet, custom data retention, migration help, or white-label requirements? Let’s build a plan that fits your exact needs.
Talk to salesYes — every plan comes with a 14-day free trial, no credit card required. You get full access to all features of the plan you choose during the trial.
A "device" is any machine with the NinjaIT agent installed — physical servers, VMs, desktops, and laptops all count. Our flat-rate plans include generous device limits (100 to 5,000+). If you exceed your plan's limit, we'll notify you and you can upgrade or remove devices at any time.
Yes. You can upgrade at any time and the new pricing applies immediately (prorated for the remainder of the billing cycle). Downgrades apply at the start of the next billing cycle.
Yes — switch to annual billing and save 20% compared to monthly billing. The toggle above shows annual prices.
We accept credit and debit cards, PayPal, and bank transfer. Enterprise contracts can also be invoiced.
Yes. All traffic is encrypted in transit with TLS, and stored credentials and integration secrets are encrypted at rest. We comply with GDPR, and your data is never shared or sold.
You can cancel anytime with no penalties. Your account stays active until the end of the paid period. We'll export all your data on request.
Yes — contact us at [email protected] with details about your organization. We review discounts for verified non-profits and early-stage startups case by case.
Start your free trial today. No credit card, no sales calls, no commitments.